A SKU you've chosen to track. You set this at onboarding, or by tagging the products you want to track in Cin7 Core, so you can run a large catalogue but only track (and only pay for) the SKUs that matter. Archived and discontinued SKUs don’t count toward your limit.

No. All plans include unlimited users in your workspace. We’ve never understood per-seat pricing for an ops tool — your buyer and your bookkeeper both need access.

Not on Starter or Growth — both onboard themselves in about an hour. Scale includes guided onboarding (no extra charge) because multi-warehouse setups deserve a real conversation.

Your data stays in place. We’ll email you near the end of the trial; if you don’t pick a plan we pause the workspace (read-only) for 30 days, then archive. Nothing auto-charges.

Yes — up or down, at any time, prorated. Most teams start on Growth.

Yes — 50% off Starter or Growth for registered non-profits, and a six-month free runway for businesses in their first trading year. Email hello@stocura.com with a sentence about your business.